Ash's Identity Management Rantings: It's About the Business...
- "Identity management" as a goal in and of itself doesn't mean a lot. Concrete business requirements are necessary in order to have a project succeed.
- It doesn't matter what you do on the back-end -- if the end users (and project sponsors) can't see tangible results that affect their day-to-day activities, all the process re-engineering and data clean-up in the world is going to go unnoticed and unappreciated.
- For whatever reason, hearing the exact same thing come from an outside consultant actually sinks in with management, but this never seems to happen for internal people :)